Terms of Service
Effective date: 30 September 2026.
1. Provider and scope
Touchbud Studio (the “Service”) is provided by Feedex Ltd., 9023 Győr, Iparstr. 79, Hungary, VAT HU10669879 (“we”, “us”). Contact: info@touchbud.com. These Terms cover the Studio application and its authorized API and ChatGPT connections. Separately agreed written commercial terms take precedence where they expressly address the same subject.
The Service is intended for business and professional use by adults who can enter into a binding agreement. If you act for a company, you must have authority to bind it. This intended audience does not remove any mandatory rights that apply to an individual under applicable law.
2. What Studio does
Studio helps authorized users organize workspaces, store media, prepare and review content, and publish or schedule it to supported connected social accounts and Touchbud Play digital-signage destinations. Available functions depend on your role, configuration, provider permissions and the stage of development. A roadmap item or setup-only channel is not a promise that a feature is available.
Optional integrations can import designs or create content through third-party services. Each integration may require a separate account, authorization, subscription or API key. We do not guarantee provider approval, uninterrupted API access, audience reach or marketing results.
3. Accounts, companies and permissions
Keep your sign-in details and API credentials confidential. Use only accounts and content you are authorized to manage. Notify us promptly if you suspect unauthorized access.
Company owners manage users and access within their company. Editors create drafts and submit them for approval; direct publishing and scheduling are available only when an owner or platform administrator enables that permission. Platform administrators have broader administrative access. Workspace owners must assign and review permissions appropriately, particularly when staff or contractors leave.
Permissions apply to API and ChatGPT operations as well as the web interface. Giving an integration access can allow it to perform the operations permitted by the scopes and your Studio role. Revoke connections you no longer use.
4. Your content and our limited permission
You retain your rights in uploaded content. You must have the rights, permissions and lawful basis needed to upload, process and publish it, including permissions relating to people, music, trademarks and third-party designs.
You grant us a non-exclusive permission to host, copy, process, convert, display and transmit your content only as reasonably needed to provide the Service and carry out authorized operations. This includes delivery to your selected providers and displays and necessary hosting suppliers. It does not transfer ownership or authorize us to sell your content or use it in our advertising without separate permission. Storage and deletion are addressed in the Privacy Policy and any applicable data-processing agreement.
5. Review, publishing and scheduling
Before publishing or scheduling, check the selected accounts, text, media, dates, time zone, privacy settings and required advertising disclosures. An authorized schedule instructs Studio to attempt publication at the chosen time. Provider processing, connectivity, expired authorization and service interruptions can affect delivery; inspect each destination's result rather than assuming all destinations succeeded.
Previews approximate the final appearance. Platforms may crop, compress, reject or display content differently. Some destinations require completion in the provider's own interface. Personal-account sharing links are not a guarantee of automatic publication.
Deleting a Studio draft, disconnecting an account or closing a workspace does not necessarily delete content already published externally. Remote deletion is available only where explicitly supported and successful. You may need to remove content directly on the platform. Copies, reshares, caches and screenshots outside our control may remain.
Touchbud Play display periods depend on the configured playlist and player behavior. Offline devices or cached playback may delay a change; verify removal on the relevant displays when timing is critical.
6. Third-party services and AI
Third-party services apply their own terms, licenses, quotas and privacy policies. Connecting a provider authorizes the processing needed for the operations you request. Do not supply another person's credentials without authorization.
AI output may be inaccurate, unsuitable, non-unique or subject to third-party rights. Review it before use; Studio does not warrant that generated material is legally cleared or factually correct. Your provider may charge for generation, including an operation that later fails to import into Studio. A ChatGPT subscription does not automatically provide OpenAI API credits. “Free tier” availability and limits are controlled by the relevant provider.
7. Acceptable use
Do not use Studio to infringe rights, impersonate others, distribute unlawful content or malware, send unlawful spam, mislead audiences, bypass provider restrictions or gain unauthorized access. Do not circumvent company access controls or attempt to extract another company's credentials or private data. Comply with applicable advertising and platform disclosure requirements.
8. Fees and service changes
Any paid plan, trial duration, usage charge, billing interval, renewal and cancellation terms must be disclosed and separately agreed before charges apply. These Terms alone do not authorize a payment or create a subscription. Third-party provider charges remain subject to your agreement with that provider.
Development and trial features may change. We will communicate material changes affecting an agreed paid service and provide any remedies required by the applicable contract and law. There is no service-level guarantee unless separately agreed in writing.
9. Suspension, ending access and data
You can stop using Studio and request account or workspace closure at info@touchbud.com. Only an authorized company representative may request closure of a company workspace. Cancelling a paid agreement is subject to its separately agreed cancellation terms and mandatory law.
We may restrict access where reasonably necessary to address security incidents, unlawful use or a material breach. Where practicable, we will explain the reason and give an opportunity to resolve the problem. Restrictions should be proportionate. Contact us if you believe an action was mistaken.
Before closing a workspace, retain copies of content you need and cancel pending schedules. We will explain available export and deletion options. Closing Studio access does not itself cancel third-party services or guarantee deletion of published posts. Retention, legal obligations and backup deletion are described in the Privacy Policy.
10. Responsibility and mandatory rights
We will provide the Service with reasonable care and skill. No statement in these Terms excludes liability that cannot lawfully be excluded, including applicable liability for intentional wrongdoing, gross negligence, personal injury or mandatory consumer rights. Responsibility for a loss depends on the applicable law and the circumstances. These Terms do not introduce a blanket liability exclusion or financial cap.
11. Updates and disputes
We will identify the effective date of these Terms and give reasonable notice of material changes. Where consent is legally required, we will obtain it. Changes will not retrospectively remove accrued rights. Contact info@touchbud.com to discuss concerns or disputes. Applicable law and court jurisdiction are determined by mandatory law and any valid, separately agreed contractual provisions; these Terms do not impose a foreign forum or mandatory arbitration.
12. Privacy
The Studio Privacy Policy explains personal-data processing. It is a notice, not a substitute for consent where consent is required. Where we process personal data on behalf of a business customer, the parties must have an appropriate data-processing agreement in place.
Touchbud Studio